Safety & Chain of Custody.
Operating standards, coordinate verification, and chain-of-custody protocols for courier transit and marketplace fulfilment across South Africa.
1. Coordinate Verification
Every delivery request requires authenticated collection and dropoff coordinates within verified service regions before dispatch assignment.
2. Chain of Custody
Orders transition through strictly recorded status milestones: staged by merchant, collected by verified courier, in transit, and confirmed at dropoff.
3. Prohibited & Regulated Goods
Hazardous chemicals, unsealed flammables, illegal contraband, and unapproved medical substances are strictly excluded from network courier transit.
Have a specialized safety or dispatch query?
Our operations team can assist with high-value item coordination and transport requirements.